News Article 1

General Terms and Conditions   Article 1: Definitions   In these General Terms and Conditions, hereafter “Terms and Conditions”, the Terms below are understood to have the following meanings:   Flight Reclaim Ltd: the company that offers to enforce your rights under Regulation 261/2004 and/or claim a Complaint Package after giving free advice, using the information the Client has provided.   1.2 This Package is to be used for lodging complaints with an airline based on Regulation (EC) 261/2004 or to recover incurred losses from additional avenues that are appropriate, depending on which package has been purchased.   1.3 Client: person(s) that can receive a Complaint Package or submit their claim through Flight Reclaim Ltd, who will deal with their claims on a no-win-no-fee basis.   1.4 Complaint Package: a package comprised of a completed European complaint form with all necessary information filled in and a letter to the airline.   1.5 Division: a department within Flight Reclaim Ltd which carries out the company’s activities in specific countries. Flight Reclaim Ltd currently have divisions in the Netherlands, Germany and the United Kingdom.   1.6 Agreement: the agreement that is reached after the Client has accepted these Terms and Conditions.   Article 2: Agreements ...